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I own an IT company and we subscribed to two licenses for a year as one of the staff recommended this software. Despite setting the license to not auto-renew it has been renewed.

We tried the software and thought it pretty useless so never used it.

To make sure we wouldn't be charged for another year I logged to ensure the company credit card wasn't charged for another year for two licenses of a useless piece of software. The card was set to not auto-renew the licenses.

We were charged anyway! I have pursued this with our credit card company and will fight them legally through EU legislation which is very strict on these matters.

I had experienced similar problems with deliberately vague methods of cancellation with LinkedIn and had to pursue them too.

It's disgusting and gives online companies a terrible reputation.

Reason of review: Theft of company funds.

Monetary Loss: $318.

Preferred solution: Full refund.

Prezi Pros: Marketing.

Location: Aberdeen, Scotland

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